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How to Fix Dell PC Freezes, Hangs, or Lockups | Official Dell Support

How to Fix Dell PC Freezes, Hangs, or Lockups Is your Windows 11 computer freezing, hanging, or becoming unresponsive? If your Dell laptop or desktop keeps freezing, this step‑by‑step guide will help you identify the cause and fix the problem quickly. In this official Dell Support video, we’ll show you how to troubleshoot Windows 11 freezing issues using built‑in diagnostics, driver updates, performance tuning tools, and advanced recovery options. These steps can help resolve freezes caused by: • Hardware failures • Outdated or corrupted drivers • Software conflicts • Windows update issues Follow along as we walk through SupportAssist diagnostics, driver updates, Safe Mode testing, clean boot steps, and System Restore to get your Dell PC running smoothly again. Chapters: 00:00 Intro 00:21 Run ePSA Dell SupportAssist Diagnostics 01:09 Update Drivers with SupportAssist 01:55 Tune Up PC with SupportAssist 02:21 Check Windows Update 02:47 Test in Safe Mode 03:30 Perform a Clean Boot 04:10 Perform a System Restore 💬 Need help? Contact us via Dell’s official social media channels. 🔔 Subscribe for more official Dell Support tutorials.