Guiding Greatness - The role of designers as Facilitators

Description The quality of insights and outcomes in a group session are only as strong as the facilitators skill and prowess. So as a designer, it's essential you're a great facilitator. In fact, it's a cornerstone in delivering exceptional and impactful outcomes. In this talk, you'll - Discover the key principles and techniques that transform sessions into collaborative powerhouses that foster creativity. Elevate your ability to lead design processes and workshops effectively. Learn from real-world experiences and proven methodologies to create engaging, productive and collaborative environments. Brief bio Sarah Heimeier is an award-winning Service Design Leader with a decade of industry experience. She has led major transformation projects for some of Australia’s largest financial institutions and leading FinTechs, has spoken at UX Australia and won three Good Design awards. Sarah is passionate about the interplay of strategy, research, and service design and is at the forefront of the latest design methods. She coaches designers and shares her expertise in talks and workshops. She’s Service Design Lead at Prospa, designing and delivering the company's vision. Sarah has an Honours in Industrial Design and has completed the altMBA. With a love of learning, she's always looking for new things to pursue, such as improvisation, stand-up comedy and watercolour painting.