Driving hyper‑personalized CX outcomes with Google Agentic AI

Discover how Gemini Enterprise for Customer Experience is set to power next‑gen customer engagement in the Banking (KeyBank), Retail (Ocado) and Communications (Cox) industries. Explore how AI-driven orchestration, agentic automation, and real-time insights reduce effort, boost satisfaction, and deliver measurable outcomes across every channel. Watch more: 100+ sessions from Google Cloud Next 26 → https://www.googlecloudevents.com/next-vegas/ Subscribe to Google Cloud → https://goo.gle/GoogleCloud Speakers: Arunprakash Balasubramanian, Kimberly Agin, Kieren Johnson, Chirag Gheewala SPTL017 #GoogleCloudNext