Building culture at Netflix. A conversation with Patty McCord | Episode 4

“You’re telling them how to walk. And they want to know: Where are we going?” In the fourth episode of our video series, Patty McCord, former Chief Talent Officer at Netflix, joins Professor Yih-Teen Lee to discuss why leaders should ensure that everyone understands where the company is heading and what truly matters this quarter or year. By replacing policies with effectively communicated priorities, Patty argues that context, not control, is what enhances performance. Watch the full clip for a conversation on leadership, shared understanding and why communication is not an HR function, but the job of every manager.