STILL Britain's worst train operator, and are they to blame? | Cross Country Trains

If you asked the UK population what their least favourite train company was, they might argue Cross Country? But are they truly the worst, and how have they got into this situation? That's why I try and answer in today's video! Huge thanks to agdenyer for allowing me to use his Virgin footage; https://www.youtube.com/@agdenyer Thanks so much for watching this video, this video is in no way intended to be an attack on XC or DfT frontline staff. It is purely intended to be an explainer for why XC are described so frequently as one of Britain’s worst train operators, and hopefully I have partly succeeded in explaining why. I haven’t had time to cover literally everything about Virgin or Arriva XC as that would take all day, but hopefully what I have spoken about today has been interesting to you. I am in no way an expert within the rail industry – the railways are my passion, and I want to see them perform the best they can. I know for a fact that XC can be better, and I will make no apologies for attempting to promote the issues regarding XC, in hopes for a better future. Thanks for watching, you can support me below if you enjoyed: Patreon: https://www.patreon.com/c/vanmanyo YouTube membership: https://www.youtube.com/channel/UCcqdWB_q4Q52h26dQcChKsQ/join All your support is hugely appreciated, thank you. Thanks to https://www.youtube.com/@aautismo for the membership icons! SUBSCRIBE - https://www.youtube.com/channel/UCcqdWB_q4Q52h26dQcChKsQ SECOND CHANNEL - https://www.youtube.com/channel/UCOx87HEbY4zCXGOcVGPjXwQ Bluesky - https://bsky.app/profile/vanmanyo.bsky.social X- https://twitter.com/Vanmanyo1 Discord - https://discord.gg/QYpCgBZ Music - https://www.davidcuttermusic.com/