Introduction to Voice ID

When you call GSC, plan members can create a Voice ID. This technology securely verifies a plan member’s identity by the sound of their voice (like a fingerprint), meaning they can skip over those personal verification questions. In less than a minute, a Voice ID is ready to go the next time a plan member call. Voice ID is just one of the ways GSC is creating a fast and easy experience for our plan members. If you have any questions or are having difficulties, please contact our Support Centre. Our representatives are available Monday to Friday 8:30 AM - 8:30 PM ET at 1.888.711.1119. Or, you can email them at [email protected].