AI and Jobs Series: What one company stopped doing - an HR exec weighs in

As AI grows more powerful and takes on more rote work, what should humans stop doing? Fertility benefits company Progyny took on this question as a company to re-evaluate routines and norms and how AI might help work evolve. Chief Human Resources Officer Cassandra Pratt shares how her team is using AI to reduce rote work, rethink job design, improve meeting culture and give people more time for the human side of work that machines cannot do: building trust, creativity and stronger relationships. The first in a three-part AI and Jobs series. Key takeaways: -The importance of clear goals and prep during AI implementation -How the “Start, Stop, Continue” framework from author Barry O’Reilly can reduce burnout and sharpen execution -How to turn teams into superfans of your company and business to strengthen engagement -What fluid job design will look like in the years ahead - and how to help teams navigate it About this episode: Progyny: https://progyny.com/ Book: Unlearn: Let Go of Past Success to Achieve Extraordinary Results, Barry O’Reilly Report: 2026 Chief People Officer Outlook, World Economic Forum:  https://www.weforum.org/publications/chief-people-officers-outlook-may-2026/ Related episodes: AI ‘workslop’ is a leadership problem. Here’s how to fix it Read here - transcript: https://tinyurl.com/2mxkzwc3 Listen here - Spotify: https://tinyurl.com/4evh8yk6 Watch here - Youtube: https://www.youtube.com/watch?v=zTAbIqqAf4Y How to Lead People Through AI Change: Questions to Ask from a Transformation Expert Read here - transcript: https://tinyurl.com/ykk9r7hb Listen here - Spotify: https://tinyurl.com/yc2azrwv Watch here - Youtube: https://tinyurl.com/yyv24pvd The World Economic Forum is the International Organization for Public-Private Cooperation. It provides a global, impartial and not-for-profit platform for meaningful connection between stakeholders to establish trust, and build initiatives for cooperation and progress. Find out more below: World Economic Forum Website ► http://www.weforum.org/ YouTube ► https://www.youtube.com/wef LinkedIn ► https://www.linkedin.com/company/world-economic-forum Facebook ► https://www.facebook.com/worldeconomicforum/ Instagram ► https://www.instagram.com/worldeconomicforum/  X ► https://twitter.com/wef TikTok ► https://www.tiktok.com/@worldeconomicforum WhatsApp ► https://www.whatsapp.com/channel/0029VaDcHBKGZNCihKxwiD0L Threads ► https://www.threads.com/@worldeconomicforum Flipboard ► https://flipboard.com/@WEF #WorldEconomicForum #wef