MLB and Shield Co. discuss the path to CX excellence with Zoom
Sep 18, 2025•Channel
AI Analysis
Data from YouTube Data API v3•Updated Just now
Video Overview
Video Details
Published8 months ago
Duration0:46
Video IDGLtLRBo98EU
Languageen
CategoryScience & Technology
PrivacyPublic
Made for KidsNo
Video TypeRegular Video
Performance Metrics
Views143
Likes3
Comments0
Engagement Rate2.10%
Likes per 100 views2.10
Comments per 1K views0.00
Description
Discover how MLB and Shield Co. are transforming customer experiences with Zoom. Hear how AI, connected journeys, and empowered agents create seamless, personal interactions that delight customers—plus actionable tips to improve your CX today.