Get to know GSC’s self-serve phone system

GSC’s self-serve phone system is a fast, secure, and easy way to get the information plan members need. Our technology provides 24-7 access to your claims information, benefit eligibility, plus the answers to some common questions. Plan members can also create a Voice ID. This technology securely verifies a plan member’s identity by the sound of their voice (like a fingerprint), meaning they can skip over those personal verification questions. In less than a minute, a Voice ID is ready to go the next time a plan member calls. GSC’s new phone system is just one of the ways we are creating a fast and easy experience for our plan members. If you have any questions or are having difficulties, please contact our Support Centre. Our representatives are available Monday to Friday 8:30 AM - 8:30 PM ET at 1.888.711.1119. Or, you can email them at [email protected].