Why Online Communities Turn Toxic: 3 Hidden Forms of Violence Explained HEC Reskill Masterclass

Are violent outbursts in online communities just isolated incidents? HEC Professor Kristine de Valck reveals a deeper truth: online violence is often embedded in the very structure and culture of digital spaces. In this Reskill Masterclass teaser, discover the three interconnected forms of violence—direct, structural, and cultural—that fuel toxicity and escalate conflict online. 👉 Learn how these forces operate even in well-intentioned communities—and why moderation alone isn’t enough. 📘 Full research: Journal of Consumer Research → https://academic.oup.com/jcr/article/51/4/775/7639391 🎧 More insights: hec.edu 📖 Also featured in: https://hbr.org/2024/11/why-moderators-cant-protect-online-communities-on-their-own 🔗 Watch the full Reskill masterclass to learn how to build safer, more resilient digital spaces: https://www.youtube.com/watch?v=zDBZx2Y8qUE