Transforming stores without losing the human touch | Frontline AI in retail

May 4, 2026Channel
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Capgemini
Capgemini

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Video Details

Published2 months ago
Duration4:07
Video IDeSU761npbsI
Languageen
CategoryScience & Technology
PrivacyPublic
Made for KidsNo
Video TypeRegular Video

Performance Metrics

Views59
Likes0
Comments0
Engagement Rate0.00%
Likes per 100 views0.00
Comments per 1K views0.00

Description

The grocery store is no longer just a place to shop. Discover how leading retailers are reimagining the in-store customer experience integrating third-party services, blending education and entertainment, and using AI in retail to enable smarter handoffs between technology and store associates. This video explores what it takes to turn physical retail into a genuine destination, and why auditing your own customer experience is where transformation has to start. #InStoreRetail #GroceryRetail #RetailAI

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