Work Smarter with Service Agent in Microsoft 365 Copilot

Are your customer service representatives still relying solely on text-based conversations? Meet Service Agent and MCP tools in Microsoft 365 Copilot—bringing rich, interactive app-in-chat experiences that let your customer service team understand, manage, and resolve cases without leaving the conversation. Here's what you need to know: https://www.magnetismsolutions.com/news/service-agent-is-now-generally-available-in-microsoft-365-copilot #Microsoft #Microsoft365 #Microsoft365Copilot #Dynamics365 #Dynamics365CustomerService #CustomerService #AI #GenerativeAI #ArtificialIntelligence #MCP #Productivity