Global standardisation challenges | Talking Points | ISE 2026

Dave Anstee from Yorktel-Kinly discusses the complexities of achieving standardisation in global rollouts. While hardware can be standardised, ensuring a consistent user experience remains a challenge. Anstee highlights the need for a service layer that supports various regional preferences and technologies like Teams, Zoom, and AI capabilities. He also emphasises the importance of training and adoption services to maintain consistency across international offices, helping clients navigate the evolving landscape of technology integration.