What's it like being a Customer Service Manager at Greater Anglia?
Feb 28, 2025•Channel
AI Analysis
Data from YouTube Data API v3•Updated Just now
Video Overview
Video Details
PublishedFeb 28, 2025
Duration3:46
Video IDkH-VfEnt4bA
Languageen-GB
CategoryTravel & Events
PrivacyPublic
Made for KidsNo
Video TypeRegular Video
Performance Metrics
Views637
Likes15
Comments7
Engagement Rate3.45%
Likes per 100 views2.35
Comments per 1K views10.99
Description
We follow Ben, an Assistant Area Customer Service Manager, part of the team responsible for more than 50 stations and 60 colleagues in Norfolk, Suffolk and Cambridgeshire.
He talks about a typical day, shows us how to complete a planned general inspection and lets us know the essential skills needed to be a people leader on the railway.