NRF 2026: Transform Customer Experience with AI: Lessons from Dine Brands | AWS Events

Dine Brands transformed technical support across franchises with AI, achieving 34% faster ticket resolution and reduced backlogs. Join CIO Chris Padilla and AWS GM Petra Schindler-Carter as they share practical tools for developing data-driven customer experience strategies that boost loyalty and accelerate business growth in today's competitive landscape. Learn more about AWS events: https://go.aws/events Subscribe: More AWS videos: http://bit.ly/2O3zS75 More AWS events videos: http://bit.ly/316g9t4 ABOUT AWS Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. #AWSEvents