Remix with Rovo, CSM Amazon Connect Voice & Bitbucket Test Quarantine | All Things Atlassian

Confluence Remix with Rovo turns your tables and text into charts, infographics, and diagrams in one click. Customer Service Management gets a real voice channel through Amazon Connect — phone calls become work items with full transcripts. And Bitbucket Pipelines finally ships built-in test management that can auto-quarantine your flaky tests. Subscribe for weekly Atlassian product updates every Monday → hit the bell! ⏱️ TIMESTAMPS 0:00 Cold Open 0:23 Intro 0:35 Headlines 1:56 Deep Dive: Remix with Rovo (Confluence) 3:47 Deep Dive: CSM Amazon Connect Voice Channel 5:40 Sponsor: re:solution 6:07 Deep Dive: Bitbucket Pipelines Test Management 7:49 Quick Hits (8 Updates) 9:49 Tips & Tricks: Find Hidden Flaky Tests 10:54 Outro 📋 DEEP DIVES • Remix with Rovo ⚠️ Open Beta — Turn text and tables in any Confluence page or Live Doc into charts, infographics, diagrams, or visualizations in one click. Standard / Premium / Enterprise (Rovo-gated). → https://support.atlassian.com/confluence-cloud/docs/remix-with-rovo-to-transform-your-content/ • CSM Amazon Connect Voice 🔄 Rolling Out — Phone calls as a first-class channel in Customer Service Management. Auto-creates work items with transcripts attached as internal comments. Premium / Enterprise. → https://support.atlassian.com/customer-service-management/docs/use-amazon-connect-with-customer-service-management/ • Bitbucket Pipelines Test Management ⚠️ Open Beta — New Tests tab with failure rate, duration, and variance per test. Automatic flaky detection plus optional auto-quarantine. Supports Cypress, Playwright, JUnit, TestNG, NUnit, Jest, PyTest, Mocha, TestCafe, WebdriverIO. Standard / Premium only (NOT Enterprise in open beta). → https://support.atlassian.com/bitbucket-cloud/docs/test-reporting-in-pipelines/ → https://support.atlassian.com/bitbucket-cloud/docs/quarantining-flaky-tests/ 📰 HEADLINES • Confluence content in Jira gets a full upgrade — Pages → Docs tab with search, filter, sort, whiteboards, folders, AI-ranked preview panel • Smart Links — Summarize and Ask Rovo buttons on every linked card in Confluence • Use Rovo automation action ⚠️ Open Beta — call Rovo agents from inside Jira/Confluence/Compass automation rules • Idle session timeout for external-user security policies (rolling out) • Child work items now load in batches of 20 with a Load more button ⚡ QUICK HITS • Rovo: Filter by Projects and Goals (Atlas filter deprecated) • Rovo: Smart link nudges to connect Google Drive, Slack, GitHub • Atlassian Admin: App Trust for Microsoft Intune MAM (requires Atlassian Guard Standard) → https://support.atlassian.com/security-and-access-policies/docs/integrate-intune-security-in-a-mobile-app-policy/ • JSM: Knowledge base double-scroll bar bug fixed on the customer portal • Confluence: Drag and drop Smart Links into the content tree → https://support.atlassian.com/confluence-cloud/docs/get-started-with-smart-link-embeds/ • Confluence: AI-suggested actions when pasting content (Premium/Enterprise, Rovo-gated) → https://support.atlassian.com/confluence-cloud/docs/use-atlassian-intelligence-to-help-write-or-edit-content/ • Bitbucket: Multi-line PR comments (coming soon) • Atlassian Admin: Billing preview grouped by site → https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/ 💡 TIP: Surface Hidden Flaky Tests (at 9:49) If your team already emits JUnit-style XML from Cypress, Playwright, Jest, PyTest, or any of the supported frameworks, the new Bitbucket Pipelines Tests tab will pick that up automatically — no extra config. The variance column is the magic one: it tells you which tests are consistent and which are basically rolling a die every run. → https://support.atlassian.com/bitbucket-cloud/docs/test-reporting-in-pipelines/ 📢 SPONSOR re:solution — User Manager & License Optimizer for all Atlassian apps. Real-time license visibility across all your products and sites. → https://www.resolution.de/user-deactivator-overview/ 🔗 LINKS • Atlassian Cloud Changelog: https://confluence.atlassian.com/cloud/blog/2026/04/atlassian-cloud-changes-apr-6-to-apr-13-2026 • Atlassian Cloud Roadmap: https://www.atlassian.com/roadmap/cloud • Atlassian Community: https://community.atlassian.com/ ⚠️ Several features in this episode are in open beta or rolling out. Availability may vary by site, plan tier, and region. 🤖 AI DISCLOSURE This episode is AI-generated. Voice: ElevenLabs. Avatar: HeyGen. Video: Remotion. All content is AI-researched and AI-scripted, but reviewed and quality-checked by a human. The host (Björn) also publishes non-AI episodes on this channel. #Atlassian #Confluence #Bitbucket #Jira #Rovo #AllThingsAtlassian #AtlassianCreator