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Verizon customers can get $20 credit on their bill after 10-hour outage

Verizon is apologizing and offering customers a $20 account credit after a 10-hour outage hit the cellular provider on Wednesday. The outage started around noon Eastern, and reports remained elevated throughout the evening. The New York-based carrier confirmed that the outage was resolved by 10:20 p.m. ET. Verizon previously said it had deployed its engineering teams to address “an issue impacting wireless voice and data services.” “Today, we let many of our customers down and for that, we are truly sorry,” Verizon wrote in updates shared on social media. A spokesperson later added that the company would give those impacted a $20 account credit through Verizon's app, which on average “covers multiple days of service," and directly contact its business customers with compensation. #Verizon #News #Money READ MORE: https://www.wcnc.com/article/news/nation-world/verizon-outage-credits-for-customers-how-to-get-yours/507-92c77bb0-1adb-4eca-8689-c8b1222f4b90?tbref=hp