Building Copilot Habits That Actually Stick

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM    Amelia Hernandez Osorio explores practical ways organisations can build lasting Copilot habits, strengthen internal communities and drive effective AI adoption. Amelia shares her journey through web technologies, SharePoint, cloud transformation and Microsoft 365 adoption, offering guidance on behaviour change, team enablement and identifying meaningful Copilot use cases that improve daily work.  👉 Full Show Notes https://www.microsoftinnovationpodcast.com/799  🎙️What you’ll learn       • How to help teams build sustainable Copilot habits  • How internal communities strengthen adoption  • How to identify high value Copilot use cases  • How to support behavioural change during AI transformation  • How to structure training and sponsorship for successful rollout  👉 Chapters 00:00 Welcome and Purpose of the Show 00:50 Amelia’s Journey Into Modern Workplace & Copilot 04:33 From Web Tech to Cloud Transformation 09:23 The Copilot Habit: Making AI Stick 11:54 Building Internal Communities That Drive Adoption 18:08 High‑Impact Copilot Use Cases Beyond the Basics 22:08 How to Maximise Value From Copilot Licences ✅ Find Amelia Online: LinkedIn: https://www.linkedin.com/in/ameliahernandezo/ YouTube Channel: https://www.linkedin.com/in/ameliahernandezo/ GitHub: https://github.com/ameliahernandez 🔴 Highlights    • “Take a step at a time really to use Copilot.”  • “How can I translate this into my daily work.”  • “The idea is really to help people to stick with Copilot.”  • “It is hard to stay on track of all the changes.”  • “This internal community is amazingly important.”  • “Find use cases that can be improved with Copilot.”  • “You have the perfect unit when you work with teams.”  • “Look for executive sponsor, but real executive sponsor.”  • “Try to work not only down to top but also top to down.”  • “Help people really embrace the tools in ways that make sense for them.”  🧰 Mentioned      • Microsoft 365 - https://www.microsoft.com/en-us/microsoft-365  • Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/download-app  • Copilot - https://copilot.microsoft.com/  • Copilot Studio - https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio/  • Dynamics 365 Customer Service - https://www.microsoft.com/en-us/dynamics-365/products/customer-service  • Microsoft MVP YouTube Series - How to Become a Microsoft MVP (https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7) - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7  ✅ Keywords       microsoft 365, copilot, adoption, teams, sharepoint, serviceNow, dynamics 365, training, community, cloud, automation, behaviour change Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption 🔴 Subscribe for all the latest Microsoft MVP News: https://www.youtube.com/nz365guy?sub_confirmation=1 🔴 Share this video with a Youtuber friend: https://youtu.be/ZMXmwECmXMY ✅ Recommended Playlist: MVP Show. Hear the latest from Microsoft Business Applications MVPs - https://www.youtube.com/playlist?list=PLzf0yupPbVkoKTBGm46RlGnCwVLLPKvsT ✅ Want to become a Microsoft MVP? You need to watch these: How to Become a Microsoft MVP https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7 ✅ Let’s Connect: Collaborate with me here – https://cloverbase.com YouTube - https://www.youtube.com/nz365guy Website - https://podcast.nz365guy.com/ LinkedIn – https://www.linkedin.com/in/nz365guy X – https://twitter.com/nz365guy Facebook - https://www.facebook.com/nz365guy Instagram - https://www.instagram.com/nz365guy Pinterest - https://www.pinterest.nz/nz365guy I’m Mark Smith - nz365guy - Helping people reach their full potential I have been a Microsoft Business Applications MVP for over 14 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship. Accelerate your Microsoft career with the 90 Day Mentoring Challenge (https://www.90daymc.com/) Support the show (https://www.buymeacoffee.com/nz365guy) If you want to get in touch with me, you can message me here on LinkedIn (https://www.linkedin.com/in/nz365guy). Thanks for listening 🚀 - Mark Smith