How Agentic AI Is Rewriting ERP Workflows

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM  This episode with Christian Segurado explores how agentic AI is reshaping ERP and enterprise delivery. The discussion covers deploying Copilot Studio agents in Teams, reducing ERP UI friction, accelerating fit gap and requirements work, and why multi agent orchestration matters. It focuses on where AI delivers real operational value today, the foundations required to unlock it, and what this shift means for people, process, and technology decisions in 2026.   👉 Full Show Notes https://www.microsoftinnovationpodcast.com/830    🎙️ What you’ll learn    • How agentic AI changes how users interact with ERP systems  • Where Copilot Studio and Azure Foundry fit in real implementations  • How AI accelerates requirements gathering and fit gap analysis  • Why clean data foundations are critical for agentic scenarios  • What multi agent, multi model AI means for enterprise teams  👉 Chapters • 00:00 Why Agentic AI Is the Real ERP Shift • 03:55 Real Agentic Use Cases Inside ERP Today • 06:00 Why Teams Becomes the New ERP Interface • 09:30 You Can’t Build AI Without the Data Foundations • 10:50 How AI Compresses Fit-Gap and Requirements Work • 16:40 What Makes an AI Agent Truly Agentic • 25:34 The 2026 Prediction: Multi-Agent, Multi-Model Enterprises ✅ Find Christian Online: • LinkedIn: https://www.linkedin.com/in/christian-segurado-b-eng-mba-mcp-mct-microsoft-mvp-32866b110/ • Personal Website/Blog: https://www.dynamicsduoacademy.com/ • Instagram: https://www.instagram.com/mazarsinus/# 🔴 Highlights  • “ERP being actually more the layer on the back where the agent inquires knowledge”  • “It is probabilistic, not deterministic”  • “We are deploying is on Teams”  • “It will fundamental change how we interact with the ERP”  • “You cannot start with the roof if you don’t have the foundation”  • “We have an agentic driven methodology”  • “Consistency creates predictability”  • “It does have a soul”  • “Multi agent, multi model will be the norm”  🧰 Mentioned  • Dynamics 365: https://www.microsoft.com/dynamics-365  • Copilot: https://www.microsoft.com/microsoft-copilot   • Copilot Studio: https://www.microsoft.com/microsoft-365-copilot/microsoft-copilot-studio   • Azure Foundry (Microsoft Foundry): https://ai.azure.com (https://ai.azure.com/)   • Microsoft Fabric: https://www.microsoft.com/microsoft-fabric   • Medallion architecture: https://learn.microsoft.com/azure/databricks/lakehouse/medallion   • Azure DevOps: https://azure.microsoft.com/products/devops   • Microsoft Learn: https://learn.microsoft.com (https://learn.microsoft.com/)   • Microsoft Mesh: https://www.microsoft.com/microsoft-mesh ✅Keywords    agentic ai, erp, dynamics 365, copilot studio, microsoft teams, multi agent systems, enterprise ai, ai governance, fit gap analysis, microsoft power platform, azure foundry, digital transformation  Microsoft 365 Copilot Adoption is a Microsoft Press book for leaders and consultants. It shows how to identify high-value use cases, set guardrails, enable champions, and measure impact, so Copilot sticks. Practical frameworks, checklists, and metrics you can use this month. Get the book: https://bit.ly/CopilotAdoption 🔴 Subscribe for all the latest Microsoft Power Platform News: https://www.youtube.com/nz365guy?sub_confirmation=1 🔴 Share this video with a Youtuber friend: https://youtu.be/cOTSJ0qvZAE ✅ Recommended Playlist: Hear the latest from Senior Microsoft Staff 👉 Power 365 Show - https://www.youtube.com/playlist?list=PLzf0yupPbVkqyy0tYMOozNcXsEdVn4sqh 👉 Copilot Show - https://studio.youtube.com/playlist/PLzf0yupPbVkqPyRqPii192UiJuT-SQHw-/videos ✅ All our Microsoft Innovation Podcasts: https://www.youtube.com/playlist?list=PLzf0yupPbVkoEIfkNYZ0dModTR5aLbRh3 ✅ Let’s Connect: Collaborate with me here – https://cloverbase.com YouTube - https://www.youtube.com/nz365guy Website: http://www.nz365guy.com/subscribe LinkedIn – https://www.linkedin.com/in/nz365guy X – https://twitter.com/nz365guy Facebook - https://www.facebook.com/nz365guy Instagram - https://www.instagram.com/nz365guy Pinterest - https://www.pinterest.nz/nz365guy I’m Mark Smith - nz365guy - Helping people reach their full potential I have been a Microsoft Business Applications MVP for over 14 years. I am passionate about helping people reach their full potential, through training, coaching and mentorship. Accelerate your Microsoft career with the 90 Day Mentoring Challenge (https://www.90daymc.com/) Support the show (https://www.buymeacoffee.com/nz365guy) If you want to get in touch with me, you can message me here on LinkedIn (https://www.linkedin.com/in/nz365guy). Thanks for listening 🚀 - Mark Smith